Senior Operations Specialist – Operating Room Integration (OR1) Operations

Drive impact across sales, service, and strategy! We’re looking for a proactive Senior Operations Specialist to lead OR1 order operations and power high-value cross-functional projects that enhance customer experience and operational excellence.

What You’ll Do:

Manage end-to-end OR1 orders—New Integrations, Subscriptions, Service Agreements
Collaborate across teams to streamline order flow, improve pricing accuracy, and meet revenue goals
Project management of strategic initiatives—from AI-driven ops improvements to customer satisfaction programs
Spot inefficiencies, drive process innovation, and champion data-backed decision-making

What You Bring:

3+ years’ experience in Quote-to-Cash, Deal Desk or Sales Operations; 2+ years in project management and/or continuous improvement experience
Skilled in SAP, Microsoft Office, AI tools, and data reporting
Strong communicator and collaborator with a process-improvement mindset

Bonus Points:

PMP certified, Bachelor’s degree, advanced Excel skills

Who we are:

KARL STORZ is an independent, family-owned company headquartered in Germany’s renowned MedTech manufacturing region. For 80 years, we've pioneered the most groundbreaking innovations in endoscopic surgery, video imaging, and operating room integration to benefit patients and healthcare providers alike.

With more than 9,000 associates worldwide and 2,600 in the US, we pride ourselves on harnessing cutting-edge technology, precise workmanship, and unrivaled customer support to help healthcare facilities succeed. With onsite locations and field opportunities across the country, we attract a diverse and talented staff. It's not just about the tools we create—it’s about the lives we change, together.

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KARL STORZ Endoscopy - America

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