About the Role & Team
Through innovative storytelling and a culture of collaboration, Disney Live Entertainment creates, produces, and delivers remarkable and engaging entertainment experiences. From the intimate to the spectacular, our work can be seen at Disney theme parks, resort hotels, cruise ships, and other locations worldwide. This diverse team – representing a wide variety of disciplines and talents from technical directors, writers, and lighting designers to choreographers, cosmetologists, and music producers – brings magical worlds to life through technical expertise, performance excellence, incomparable ingenuity, unparalleled spectacle… and a dash of pixie dust.
The Entertainment Event Specialist provides administrative support for the Disney Character Events team, including the evaluation and processing of internal requests for production events including character performers, contract talent groups, Actor's Equity performers, musicians, DJs and for all Character Special Events both on property here at Walt Disney World Resort and off property.
This is a part-time role that will report to the Entertainment Area Manager.
What You Will Do
- Managing and processing requests for all Character Special Events and mini-production events with contract Talent groups, AEA performers, musicians, and DJs
- Facilitate arrangements for requests, taking into consideration Brand and Usage Guidelines, Cast needs, Guest expectations, and Client business objectives
- Provide timely follow-up and thorough tracking of requests using Microsoft Office tools
- Respond to e-mails and incoming calls within the same day or within 24 hours of receiving requests
- Create budget estimates for projects and events
- Initiate schedule requests to the Labor Team
- Make informed decisions within the scope of the role
Required Qualifications & Skills
- Expertise in Character Use Guidelines and Department Operations
- Strong understanding of Character Brand integrity and collective bargaining agreements
- Knowledge of the Character STCU agreement
- Experience with budgeting and financial accuracy
- Proven ability to manage schedules and resources effectively
- Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, Teams, Jira, Smartsheet, and SharePoint
- Exceptional organizational and time management skills with attention to detail
- Excellent written and verbal communication skills, including professional phone etiquette
- Ability to build and maintain positive working relationships with Cast Members and Clients at all levels
- Capacity to handle confidential information responsibly
- Adaptability to work in an office environment and a flexible schedule, including overtime when needed
Preferred Qualifications
- 2+ years' Walt Disney World Resort Character Department experience
- Knowledge of Walt Disney World property and property-wide Entertainment offerings
- Administrative experience
- Demonstrated knowledge of eR2, SAP, and EISS
Required Education
- High school degree or equivalent
Preferred Education
- Bachelor’s degree or equivalent in the entertainment-related field
Additional Information
Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at .
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