At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
In this role a Bilingual Lifestyle Coach provides behavioral change methods through telephonic and chat coaching. The population group at Level2 consists of members diagnosed with Type2 diabetes who are desiring to reverse the effects of diabetes through the use of CGMs (Continuous Glucose Monitors), specialized apps and other resources. The Coaches are responsible for collaborating with a Care Team composed of Level2 Providers, Nurses, Registered Dietitians and other support areas.
Level2 is a Care Team focused on areas such as nutrition, physical activity, mindfulness and medication remediation with its members. The coach will personalize the program to the consumer to activate outcomes progression. The Coach will meet with members based on member need and risk related priority levels. The Coach will review such things as CGM data, exercise data, nutrition information, etc. in order to support the member in to moderate their glucose levels. The Coach will support each member in areas of behavioral change to ensure the member has the tools and information through technology to achieve their goals.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Virtually complete 15-30 minute telephonic/chat coaching interactions
- Primary focus on telephonic engagement
- Behavioral change management of diverse members (with Type 2 diabetes)
- Ability to empathize, motivate, and encourage all members towards healthy changes
*** Candidates must be available to work Monday – Friday 8:00 am - 5:00 pm CST (3 days/week) and 11:00 am-7:00 pm CST (2 days /week)***
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- National Board Certified Health and Wellness Coach (NBC-HWC) or other Coaching Certification
- 1+ years of Coaching/Behavior Change experience with proven results
- Experience working with groups and individuals virtually (telephonic, etc.)
- Experience working in healthcare environment regulated by HIPAA
- Proficient in Microsoft Word, Excel and PowerPoint
- Bilingual Spanish
- Proven solid written and verbal communications skills
Preferred Qualifications:
- Additional professional certifications in health/wellness
- Experience in using Sales Force, telephony systems and CRM software
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
The hourly range for this role is $23.70 to $46.35 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
