Position Type: Regular
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
Our Aspiring Talent Academy (ATA) is more than just a part-time apprenticeship – it’s your opportunity to gain hands-on experience with clients and develop professionally, all while still attending school. Here, you’ll learn what it’s like to be a part of our service team and begin building your foundation for a long-term career in our Client Service & Support organization. While in our ATA, you’ll serve as a trusted advocate for our clients by answering their inbound calls, taking ownership of their needs, and solving complex issues with exceptional solutions.
Schwab’s Client Service & Support team is at the heart of our firm’s commitment to helping clients own their financial futures. If you’re interested in pursuing a career in finance, enjoy working in a collaborative team setting, and share our passion for serving clients - this role is for you.
Key features of the program:
- Assisting clients by answering inbound calls
- Training and support to help you best serve clients
- Ongoing coaching from a dedicated team manager
- Education about available career paths within Client Service & Support
- Exposure to the Financial Services industry
- Participation in team building activities
The Aspiring Talent Academy is for individuals who share our passion for providing outstanding customer service, want structured training in the financial industry, and are ready to hone their communication skills while collaborating with peers in a supportive environment.
Compensation: $20.00/hour
What you have
If you’re not a finance expert, that’s okay! We celebrate diverse experiences and skillsets. Success candidates bring with them a growth mindset, willingness to learn, and a passion for serving others. Here at Charles Schwab, we strive to make a difference in people's lives through our innovative solutions and world-class service.
Required qualifications:
This is a part-time apprentice function supporting Client Service & Support (CS&S) Core Service intended for a 9-month period during your Fall and Spring Semesters. Timing and commitment to our Apprentice program will be determined by individual performance and/or business need. At the end of the Apprentice program in May, you will have the opportunity to apply for a full time Financial Service Representative position.
- Enrollment in a university program and be able to apply and if selected, start full-time employment on or about May 2026
- Ability to work on-site starting Monday, September 8, 2025
- Ability to work 20 hours on-site at one of the Schwab service center locations during the following times:
- Monday – 8am to 4:30pm
- Wednesday – 8am to 4:30pm
- Friday – 8am to 12pm
Preferred qualifications:
- A strong desire to learn about the Financial Services Industry and grow your career at Charles Schwab
- Embraces a client-centric approach to service with a passion for helping investors with their needs
- Robust communication skills and strong attention to detail
- Ability to adapt to changes in the market and business needs
- Has a resourceful, strategic, and optimistic mentality
- Wants to be part of a supportive and collaborative team
- Is capable of performing in a fast-paced and dynamic environment
#Campus
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
