Customer Service - Bank

Charles Schwab • Full-time • DENTON, TX, United States • 2d ago

Position Type: Regular

Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets
creative problem solving, helping us “challenge the status quo” and transform the finance industry
together.

As a Client Banking Services Professional, you are at the forefront of the client experience, delivering
outstanding customer service to our Charles Schwab Bank clients calling for assistance. You will field
40-60 inbound calls every day, providing subject matter expertise on the following banking products
and services: deposit accounts, online account management and bill pay, money movement, mobile
banking, and debit cards. This is a phone-based role requiring the use of multiple computer
applications and dual monitors.

What you have

Required Qualifications
• Minimum of 1 year of work experience, which may include volunteer experience, internships,
or other roles in an office environment.
• You will be working a set shift which may include weekend or evening hours. Please speak with
your Talent Advisor for more information including shift differentials.
• Ability to multi-task with demonstrated experience in using multiple computing applications
simultaneously.
• Ability to work in the office up to 75% - 100% of the time, as required.

Preferred Qualifications
• Active listening skills along with the ability to engage in open-ended dialogue to gain a
thorough understanding of the client’s financial needs.
• Dedication to resolving a variety of complex client inquiries both through technology and by
working closely with business partners within Schwab to identify efficient and effective
methods to meet client goals.
• Ability to establish rapport with clients over the phone to create long term relationships with
Schwab.
• Desire to be part of a supportive and collaborative team.
• High attention to detail to adhere to extensive bank policies, procedures, and guidelines.
• Drive to learn from a dedicated team manager focused on helping you reach clear
performance objectives by providing leadership support and on-the-job learning.

#campus

What’s in it for you

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance

Unlock New Opportunities

Upload Your Resume and Get Discovered by Leading Employers

Create a Free Account

Related Jobs

Travel Nurse RN - OR - Operating Room - $2,037 per week

HealthTrust Workforce Solutions HCA • Lewisville, TX, United States • 10h ago

Healthcare & Pharmaceutical

HealthTrust Workforce Solutions HCA is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Lewisville, Texas. Job Description & Requirements Specialty: OR - Operating Room Discipline: RN Start D...

10h ago

Apply

Local Contract Nurse RN - PACU - Post Anesthesia Care - $32-53 per hour

Rang Healthcare • Denton, TX, United States • 10h ago

Healthcare & Pharmaceutical

Rang Healthcare is seeking a local contract nurse RN PACU - Post Anesthesia Care for a local contract nursing job in Denton, Texas. Job Description & Requirements Specialty: PACU - Post Anesthesia Care Discipline: RN...

10h ago

Apply

In Home Healthcare LVN- Night shifts- High Acuity

Aveanna Healthcare • Full-time • TX, Lewisville, US • 14h ago

LICENSED VOCATIONAL NURSE- LVN Our local office is looking for a team of compassionate nurses to provide care for a very special client/patient. Here are some of the details of this case, more can be discussed by applyin...

14h ago

Apply

CDL A Regional Company Driver - Up To $104K Annually

LinQ Transport • Permanent • Denton, Texas, United States • $104k / year • 16h ago

Logistics & Transportation

Job Description: LinQ Transport is hiring PROFESSIONAL Drivers for Regional Routes Want to drive for a company who compensates and takes care of their drivers? With excellent home time and MOST WEEKENDS OFF? Then, APPLY...

16h ago

Apply

Travel Speech Language Pathologist - $1,640 per week

Cross Country Allied • Lewisville, TX, United States • 1d ago

Healthcare & Pharmaceutical

Cross Country Allied is seeking a travel Speech Language Pathologist for a travel job in Lewisville, Texas. Job Description & Requirements Specialty: Speech Language Pathologist Discipline: Therapy Start Date: 06/17/...

1d ago

Apply