Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Our Product Development and Management teams are vital to our success and are leaders in driving business growth. Success in these roles relies on many factors - ability to deal with ambiguity, ability to adapt and embrace change, and a long-term commitment to making health care better for everyone.
We are looking for a Sr. Director, Product to join the OptumInsight State Government Solutions team to lead the Healthcare Access product portfolio, including Integrated Eligibility (IE) and State Health Insurance Exchange (HIX) products. OptumInsight is uniquely positioned to be the backbone of the healthcare industry achieving admirable goals like driving tens of billions of dollars of efficiency into the healthcare system. We have the portfolio breadth and depth to achieve this goal. As a Sr. Director, you will develop the strategy and vision for the Healthcare Access product portfolio including creating product roadmaps, evaluating product performance for enhancements and managing capital investments and achieving benefit realization. Leveraging your knowledge, current federal and state policies, and the voice of the customer, you will develop product roadmaps and manage them through the product lifecycle ensuring the solutions meet user needs and regulatory compliance. You will oversee the Healthcare Access products that provide access qualified health plans and many public assistance programs that impacts millions of lives and helps users access the health care system and eligible benefits. You will also be responsible for managing a team of product managers in the management of our core in-scope product(s) to support the critical needs of our state and local public health care community.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Accountable for the full product lifecycle management, including strategy, roadmap development, design, development, launch, ongoing optimization and compliance and end of life for new, existing or acquired products
- Work closely with internal teams (Engineering, marketing, Growth, Operations, Customer Service) and external stakeholders (State and Federal agencies, vendors) to gather requirements and feedback
- Provide subject matter expertise in Health and Human Service Family Assistance programs, such as SNAP, TANF, CHIP, QHP, and Medicaid (MAGI and Non-MAGI)
- Accountable for delivering product performance against expectations and updates changes to a product portfolio to improve competitive position, and optimal product performance to meet customer and market needs
- Accountable to and/or own the P&L. Partner with internal or external stakeholders (key customers, product partnerships, etc.) to define and drive future product direction
- Conduct market research to identify trends, market opportunity and growth, user needs, competitive landscape, and adjust product roadmap and offering accordingly
- Predict emerging needs in the State and Local Government market and develop innovative Integrated Eligibility (IE) and State Health Insurance Exchange (HIX) products
- Translate highly complex concepts in ways that can be understood by a variety of audiences
- Influence senior leadership to adopt new technologies, products, and approaches
- Support strategic client engagements and operations teams onsite regarding product capabilities and release update planning
- Support the growth and capture teams with potential client inquiries, calls, and RFI/RFP response development and positioning
- Attend industry conferences to network with potential clients and promote Optum’s Healthcare Access products
- Facilitate organizational understanding and taking preemptive steps ahead of new regulatory requirements/changes
- Think strategically and creatively, translating a vision to processes and healthcare access requirements
- Navigate and influence multiple cross-functional teams in a complex, matrixed work environment
- Influence innovation across teams to ensure aligned; cohesive progress across multiple areas including technology, marketing, and service operations
- Serve as a thought leader in product area – including presenting at client onsites, national conferences, and user forums
- Ensure proper training and support is planned for users and stakeholders to ensure effective use of the solutions
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 7+ years of Product Management/ Product Development experience
- 4+ years designing and delivering government healthcare products at the state level
- 4+ years of experience working US based health and human services product, development or systems related, must have subject matter expertise in areas such as: SNAP, CHIP, TANF and Medicaid (MAGI/Non-Magi)
- Understanding of Cloud based technologies, vs. On Prem. technologies
- Familiarity with workflow tools and technologies that are relevant in the State Government space
- Experience with effectively presenting to Senior Management
- Experience working with customers, stakeholders and team members to solve problems
- Proficient in interpreting and analyzing data to support decision making
- Proficiency with MS Office applications (Word, Excel, PowerPoint, Visio; presentation and productivity tools)
- Demonstrated ability to achieve goals in a matrixed environment
- Demonstrated ability to work collaboratively and influence others
- Ability to Travel up to 30%
Preferred Qualifications:
- Familiarly with product development integrating with AI
- Experience managing state or local public health technology system(s)
- Experience with financial management and/or execution of capital programs
- Ability to both develop strategies and execute plans
- Proven organizational skills with ability to be flexible; comfort with ambiguity
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
The salary range for this role is $150,200 to $288,500 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
