At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
Responsibilities of the Associate Employer Installation Specialist include the creation, analyzing and updating of Excel spreadsheets and contracting licensed Sales Agents with the appropriate insurance carriers. This role acts as the liaison between the Sales Agents and the Sales Manager to ensure critical updates and all required communications are distributed to these partners. Additional responsibilities include scheduling meetings, answering telephones and processing expense reimbursements.
Duties include working closely with sales and other functional leaders to develop and maintain the operational infrastructure supporting sales and sales leadership.
This position is full-time On-Site (40 hours/week) Monday - Friday. Employees are required to have flexibility to work our 8-hour shift schedule during our normal business hours of 8:00am - 4:30pm EST. It may be necessary, given the business need, to work occasional overtime. Our office is located at 11399 16th Ct. North, Suite 110, St Petersburg, FL 33716
Primary Responsibilities:
- Auditing contract loads / policy builds for adherence to quality measures and compliance standards
- Researching errors by comparing Account Management documentation against multiple internal systems
- Analytical and Researching techniques to trend or quantify projects
- Preparing, processing, and maintaining new group implementations and renewals
- Reconciling reports and group set up discrepancies, as well as analyzing transactional data and submitting retroactive eligibility changes
- Research and respond to all benefit and eligibility processing inquiries from Customer Service, Claims, and other internal departments
- Conduct implementation of assigned accounts, including, but not limited to: policy building and infrastructure set up, policy revisions, researching and resolving policy issues, database loading, and preparation of plan materials such as administrative documents and customer education material
- Overall employer contract loading using various databases and / or source documents.
- May research implementation issues and develop customer specific resolutions which may include auditing contract loads for adherence to quality measures and compliance standards
- Perform other duties as assigned
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
- High School Diploma / GED OR equivalent work experience
- Must be 18 years of age OR older
- 1+ years of experience in a healthcare industry role involving provider benefit verification and claims issue resolution
- 1+ years of experience reviewing healthcare policies and ensuring compliance with regulatory standards
- Experience with Microsoft Word and Excel including data entry, sorting, creating and modifying documents and spreadsheets
- Must be located within 50 miles from 11399 16th Ct. North, Suite 110, St Petersburg, FL 33716
- Ability to work full-time On-Site (40 hours/week) Monday - Friday. Employees are required to have flexibility to work our 8-hour shift schedule during our normal business hours of 8:00am - 4:30pm EST. It may be necessary, given the business need, to work occasional overtime.
Preferred Qualifications:
- Experience with paying claims
- Experience with Medical Billing / Coding
- Experience designing, configuring, or building health plan benefits within a healthcare system or platform or similar industry
The hourly range for this role is $19.86 to $38.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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