Colonial Healthcare, part of the Optum family of businesses, is seeking a Medical Assistant to join our team in Sumter, SC. Optum is a clinician-led care organization that is changing the way clinicians work and live.
As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone.
At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you’ll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.
This job requires you to have good communication skills with staff, and patients. Knowledge of being in the Health Care field, and time management skills, such as calling patients back in a timely manner with healthcare concerns. This job requires you to make notes, create or send referrals, have good telephone etiquette, and check E-faxes daily. While doing this job you will also learn how to create telephone encounters, and E-Prescribing along with creating, and inputting Tricare Referrals.
This position is full time. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 AM - 5:00 PM. Our office is located at 325 Broad St., Sumter, SC.
This will be paid on-the-job training and the hours during training will be aligned with your schedule.
Primary Responsibilities:
- It is the responsibility of Call Backs and referrals to handle referrals of patients who are inside and outside of the practice, check on the status of referrals and to communicate with patients providing status of referrals
- It is also the responsibility to facilitate the calls and voicemails from patients pertaining to concerns, questions, refills and appropriately documenting in patient chart via telephone encounters
- Call backs and referral employees work under the direct supervision of their provider and will advise the provider as appropriate to take care of patient needs
- Creating Tricare Account
- Inputting Tricare Referrals
- Referrals
- Documenting notes in Referrals
- Documentation in Telephone encounters
- Creating Telephone encounters
- E-Prescribing medications
- Checking E-Prescribing log
- Accessing and Checking outlook Email
- E-Faxing
- Telephone Etiquette
- Accessing and Checking Voicemails
- Checking E-Fax daily
- Signatures on results from providers before scanning documents
- ACO Garage
- CCM
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma / GED OR equivalent years of work experience
- Must be 18 years of age OR older
- Certified Medical Assistant
- CPR / BLS Certified
- Ability to work any of our shift schedules during our normal business hours of 8:00 AM - 5:00 PM
Preferred Qualifications:
- 1+ years of Health Care OR Office experience
- Knowledge of Medical terminology
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 - $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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