Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together.
The Optum Health Informatics Division seeks a health informaticist to support the delivery of informatics services to one of our Market Performance Partners (MPPs). The scope of health informatics services includes education and training, new hire onboarding, clinical workflow support, workflow development/enhancement, and ensure our end users overall mastery of the electronic health record and associated technologies.
This position will have the unique opportunity to provide direct client end user support. They will support the implementation of various new technology/innovative projects, ensure workflows are developed to drive efficiency and adoption of new technology, proactively looking for efficiencies and workflow enhancements, and using data to drive adoption of technology workflows leading to maximum value realization for our care teams.
We are seeking an experienced Health Informaticist with electronic health record and clinical workflow experience who wants to be part of an innovative and forward-thinking team. This position is based in Owensboro, KY and on-site support of our teams is required.
Primary Responsibilities:
- Provide direct onsite client-facing support as a health informaticist, including on-call support
- Support new projects/technology implementations by completing current state assessments, participating in future state design, or providing implementation/adoption support
- Proactively use data to assess where there are opportunities to drive adoption of technology
- Support health informatics trainers team with the development and roll out of educational content to all end users
- Leverage change management strategies and tactics to support clinical end users and ensure overall adoption of new workflows
- Assess opportunities for technology improvements with data in collaboration with clinician feedback to understand workflows, define problems, and recommend and implement solutions
- Support the development and adoption of standards for evidenced-based care practice and collaborate with the training team to create education or training materials as appropriate
- Serve as the client Health Informaticist for optimization solution implementations
- Reviews testing scripts and validates build to ensure clinical relevancy
- Participates in end-user validation activities
- Build consensus among client stakeholders who play a critical role in the client’s ability to successfully implement the identified solutions
- Provide action plans for areas where performance is not tracking to target
- Collaborate with account delivery leaders to ensure health informatics services are delivered effectively to clients
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Driver’s License and access to reliable transportation
- 1+ years of experience working with Epic in an enterprise environment
- Demonstrated experience leading small to large-scale optimization projects
- Proficiency in MS Office Suite; Word, PowerPoint, Excel
- Located within a commutable distance to Owensboro, Kentucky
Preferred Qualifications:
- 2+ years of clinical experience e.g., RN, RT, MA
- Experience as a Health Informaticist, utilizing data to drive outcomes, improve experience, and efficiencies
- In-depth knowledge of Epic and the full implementation lifecycle of Epic’s suite of electronic medical record applications from conception through development into production
- Self-motivation, individual leadership, and team collaboration skills
- Demonstrated ability to build partnerships and influence others, including working across separate groups to drive commonality and reusability in solutioning
- Proven relationship management skills in complex situations
- Consultative and collaborative style with demonstrated ability to team with cross-functional teams
- Proven history of fostering a culture of diversity and inclusion and driving innovation
The salary range for this role is $59,500 to $116,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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