If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
The Clinical Director is accountable for the 24-hour operations of the assigned departments and/or units. Responsible for clinical care delivery, for leadership of Associates, for fiscal stewardship of the department's/unit(s)' resources, and for the creation of a positive clinical and Associate work environment. Contributes to the organization's and the system's success in clinical outcomes, service to all customers (patients, families, physicians, and Associates), and to a positive financial state. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief Overview
The Clinical Director is accountable for the 24-hour operations of the assigned departments and/or units. Responsible for clinical care delivery, for leadership of Associates, for fiscal stewardship of the department's/unit(s)' resources, and for the creation of a positive clinical and Associate work environment. Contributes to the organization's and the system's success in clinical outcomes, service to all customers (patients, families, physicians, and Associates), and to a positive financial state. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
What you will do
- Clinical Operations: Is accountable for the assigned service areas 24 hours/7days. Responsible for the delivery of effective patient care through staff Associates. Leads development and implementation of strategies for the safety of patients. Responsive to the outcomes of clinical care by participation in the development and implementation of improvement solutions. Responsive to the outcomes of customer satisfaction by participation in the development and implementation of improvement solutions.
- Associate Management: Hires, coaches, develops, and evaluates the performance of associates. Works through Patient Care Coordinators to ensure effective deployment of the care delivery system. Coaches PCCs in leadership of associates. Creates positive work environments. Accountable for associate retention and engagement outcomes. Ensures effective and efficient use of human resources. Appropriately plans staffing and scheduling. Collaborates across appropriate system resources for education and development of Associates.
- Fiscal Management: Participates in planning activities regarding the services. Develops budgets for human, other operating and capital budgets. Effectively deploys the fiscal plan for the scope of responsibility. Understands and analyzes fiscal variances and initiates appropriate plans for management. Effectively uses data and outcome information from various systems and sources.
- Environmental Management & General Management of the Business: Ensures continued readiness regarding accreditation and regulatory requirements. Responsible for the general upkeep of the physical facilities and patient care equipment. Leads implementation of technology and other assigned projects.
- Professional Practice Leadership: Serves as professional role model for the discipline of nursing and models high level professionalism through knowledge and actions. Completes high level professional designations, such as board certifications and takes an active role in professional leadership both locally and regionally.
Education/Formal Training Requirements
- Bachelor's Degree Nursing- RN
- Preferred: Master's Degree Nursing- RN
Work Experience Requirements
- 3-5 years Acute care environment or
- 3-5 years Current unit or specialty
Licenses and Certifications Requirements
- BASIC LIFE SUPPORT - American Heart Association required
- Nurse Executive Certification (NE-BC) American Nurses Credentialing Center preferred
- Certified in Executive Nursing Practice (CENP) American Organization of Nurse Executives (AONE) preferred
- Certified Nurse Manager and Leader (CNML) American Organization of Nurse Executives (AONE) preferred
- Registered Nurse Arkansas - Arkansas State Board of Nursing,
- Registered Nurse Mississippi - Mississippi Board of Nursing or
- Registered Nurse Tennessee - Tennessee Board of Nursing required
Knowledge, Skills and Abilities
- Identified leadership competencies.
- Use of PC and applications including word processing.
- Ability to use data, interpret reports, analyze, draw conclusions, and make appropriate plans.
Supervision Provided by this Position
- This job description is not to be construed as a complete listing of the duties and responsibilities that may be given to any employee.
- The duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position
Physical Demands
- The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
- Must have good balance and coordination.
- The physical requirements of this position are: medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently.
- The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
- Frequent invasive and non-invasive patient contact.
- Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.
- Ability to react quickly to emergency situations.
Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
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