Colgate University
Second Shift Operations Supervisor
Requisition Number: 2025S023Posting
Full Time/Part Time: Full Time
Division: $ATSDiv
Department: Facilities Department
Wage/Salary Range: $65,000 to $70,000
Department Statement:
It is the mission of the Facilities Department at Colgate University to create the safest, cleanest, and most comfortable environment that further distinguishes Colgate University as a world-class educational institution. We work hard as part of a unified team, to make everyone who arrives on campus feel welcomed.
“One team, one mission”
The Facilities Department provides the physical environment, utilities, and facilities support services necessary to promote the educational and research activities of the university. To ensure quality service to our community, we provide strong coordination and communications between multi-functional groups and our customers, with a customer-oriented approach. Training and development of self-directed teams promotes a work environment that encourages employee initiative, engagement and development.
This position oversees 2nd shift custodians, groundskeepers, and tradespeople, ensuring effective maintenance, regulatory compliance, and excellent service to the campus community. Key responsibilities include staff supervision, performance management, and maintaining accurate records. This role requires strong leadership, organizational, and communication skills.
Accountabilities:
- Serves as the point of contact for campus departments needing after-hours support and ensures all assigned employees execute work properly, within relevant regulatory guidelines and with emphasis on safety and sustainability.
- Ensures assigned employees are courteous and responsive and have positive interactions with campus stakeholders.
- Accountable for maintaining appropriate documentation as assigned.
- Accountable for continuous condition assessment and work inspections.
- Responsible for the effective supervision of staff as assigned.
- Ensures selection and hiring of high-quality employees; ensures appropriate distribution of work assignments and high quality of employee work product; ensures fair and accurate performance assessments and feedback to include identifying areas for professional development and documenting and conducting disciplinary measures, as needed.
- Responsible for ensuring fair and accurate decisions regarding employment status (hire, promotion, salary increases, termination ); ensures the creation of effective opportunities and programs for employee mentoring, development and sustained performance.
- Ensures smooth transitions between shifts and proper documentation of work completed or outstanding.
- Coordinates with Campus Safety and/or environmental health and safety as needed.
Professional Experience/Qualifications
- Minimum of 2 years of experience directly supervising staff is required.
- Experience and familiarity of state, and federal OSHA rules and regulations related to facilities services required.
- Must have the ability to provide direction and leadership to achieve goals in a timely manner.
- The ability to manage multiple priorities and deadlines, model superior customer service skills, and creatively problem-solve is critical.
- Proficiency in MS Word, Excel, internet applications and e-mail necessary.
- Must have experience in implementing quality improvement processes and industry best practices.
- Must possess excellent oral and written communication, conflict resolution, customer service, interpersonal and organizational skills.
- Experience in estimating costs for budgeting and monitoring expenditures is required.
- Must be capable of working collegially with a diverse group of constituents on a daily basis.
Preferred Qualifications
- Familiarity of work order and time entry systems is a plus.
- Experience managing in a collective bargaining unit environment would be helpful.
Education
A high school diploma or equivalent is required.
An Associate’s degree or higher, or Technical School degree is preferred.
Other Information
This position is deemed essential under the University’s Essential Personnel Policy.
Work Schedule: Full time
Monday through Friday
2:30 pm to 11:00 pm
Job Open Date: 03/14/2025
Job Close Date: 8/9/2025
Open Until Filled Yes
Special Instructions Summary
To view the full job posting and apply for this position, go to: https://careers.colgate.edu/postings/6261
The University recognizes that equal employment opportunity can only be achieved through demonstrated leadership. It is the Policy of the University to recruit, employ, retain, promote, and train employees on the basis of merit, ability, and valid job qualifications without regard to any characteristics protected by applicable local, state or federal laws.
CAMPUS CRIME REPORTING AND STATISTICS
The Department of Campus Safety will provide upon request a copy of Colgate’s Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. You may access the report from the Clery Compliance web page at: https://www.colgate.edu/about/offices-centers-institutes/dean-college/campus-safety-staff/clery-compliance. Printed copies of this report may be obtained upon request from the Department of Campus Safety via e-mail at cusafety@colgate.edu.
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