Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.
Manhasset Primary Care has an immediate opening for a friendly, patient focused and detailed oriented Associate Patient Care Coordinator/ Medical Assistantto join our team. The Associate Patient Care Coordinator/ Medical Assistantis responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
Schedule: A 37.5-hour work week, Monday, Wednesday and Thursday from 8:30 am to 5:00pm Tuesday 9:00 am to 5:30 pm, Friday from 8:30am to 4:00 pm. Rotating Saturdays (from 8:30 am to 12:30 pm
Location:2110 Northern Blvd, Suite 205, Manhasset, NY 11030
Primary Responsibilities:
- Greet and check in patients, verify insurance, and update medical records
- Schedule appointments, follow-ups, and referrals
- Serve as a liaison between patients, providers, and insurance companies
- Provide patients with pre-visit instructions and post-visit follow-up
- Prepare patients for examinations and assist during procedures
- Administer medications and injections as directed by the provider
- Collect and prepare laboratory specimens
- Maintain accurate and up-to-date patient records in the EHR system
- Handle phone calls, messages, and patient inquiries
- Assist with billing, coding, and insurance verification as needed
- Ensure exam rooms are clean, stocked, and ready for use
- Adhere to infection control and safety protocols
- Maintain patient confidentiality and comply with HIPAA regulations
- Participate in quality improvement initiatives and staff meetings
- Ability to be cross trained as a medical assistant
- Takes vital signs, performs EKGs and assists providers with patient care
- Performs lab testing and quality assurance
- Prepares and tracks specimens sent to lab
- Ability to collect blood specimens via venipuncture or via capillary
- Prepares exam rooms for patients and documents patient encounters in Epic
- Practices standard infection control precautions
- Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
- More information can be downloaded at: http://uhg.hr/uhgbenefits
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in
Required Qualifications:
- High School Diploma/GED (or higher)
- 1+ years of customer service or healthcare related experience
- Intermediate level of computer proficiency (multitasking through multiple applications including Microsoft Outlook, Excel, and Word)
- Ability to be trained as an M.A. (must be completed), OR already holding a registration as a Medical Assistant
- Ability to cover other offices if needed
- Ability to be flexible with the work schedule:
- Monday, Wednesday and Thursday 8:30 am to 5:00pm
- Tuesday 9:00 am to 5:30 pm
- Friday from 8:30am to 4:00 pm
- Saturdays from 8:30 am to 12:30 pm
Preferred Qualifications:
- 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
- Experience working with an electronic health record (EPIC)
Soft Skills:
- Ability to work independently and maintain good judgment and accountability
- Demonstrated ability to work well with health care providers
- Strong organizational and time management skills
- Ability to multi-task and prioritize tasks to meet all deadlines
- Ability to work well under pressure in a fast-paced environment
- Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
The salary range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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